Terms & Conditions

Welcome to Khushi PetCare. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • This website is operated by Khushi PetCare.
  • By using this website, you agree to these Terms & Conditions, our Privacy Policy, and other policies.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • We offer pet-related products including food, grooming items, accessories, and healthcare products.
  • All products are subject to availability.
  • We reserve the right to limit quantities or discontinue products at any time.

3. Pricing & Payments

  • All prices are listed in INR (₹) and are subject to change without notice.
  • We accept payments through secure third-party payment gateways.
  • Orders will be processed only after successful payment confirmation.

4. Orders & Cancellations

  • Once an order is placed, you will receive an order confirmation.
  • We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspicious activity.
  • Cancellation requests must be made before the order is shipped.

5. Shipping & Delivery

  • We aim to deliver products within the estimated delivery time.
  • Delivery times may vary based on location and external factors.
  • Shipping charges, if applicable, will be displayed at checkout.

6. Returns & Refunds

  • Returns and refunds are subject to our Refund Policy.
  • Products must be unused, unopened, and in original packaging to be eligible for return.
  • Refunds will be processed after inspection and approval.

7. Prescription Products (Rx Required)

  • Certain products require a valid prescription from a licensed veterinarian.
  • Customers must upload a valid prescription for such products.
  • We reserve the right to cancel orders if proper documentation is not provided.

8. User Responsibilities

  • You agree to provide accurate and complete information while placing orders.
  • You are responsible for maintaining the confidentiality of your account.
  • You agree not to misuse the website or engage in fraudulent activities.

9. Intellectual Property

  • All content on this website, including text, images, logos, and design, is the property of Khushi PetCare.
  • Unauthorized use or reproduction is strictly prohibited.

10. Limitation of Liability

  • Khushi PetCare shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee that the website will be error-free or uninterrupted.

11. Third-Party Links

  • Our website may contain links to third-party websites.
  • We are not responsible for the content or practices of these external sites.

12. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of Bangalore, Karnataka.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Khushi PetCare
#364, 2nd Main, BEML Layout, 4th Stage
Opp. Kalabairaveshwara Temple
RR Nagar, Bangalore, India

📞 Phone: 9535961590 / 9448060531
📧 Email: info@khushipetcare.com