Shipping Policy

Thank you for shopping with Khushi PetCare. We aim to deliver your orders quickly, safely, and efficiently.

1. Order Processing

  • All orders are processed within 24–48 hours after payment confirmation.
  • Orders are not processed on Sundays or public holidays.
  • You will receive an order confirmation and tracking details once your order is shipped.

2. Shipping Charges

Shipping charges are calculated based on your delivery location:

  • Same City: ₹80
  • Same State: ₹120
  • Outside State (within India): ₹140

3. Free Shipping

  • We offer free shipping on orders above ₹1000.
  • This offer is applicable only for standard delivery within India.

4. Delivery Time

Estimated delivery timelines:

  • Within City: 1–2 business days
  • Within State: 2–4 business days
  • Outside State: 3–7 business days

Delivery times may vary depending on location, courier availability, and external factors.

5. Delivery Partners

We work with reliable courier partners to ensure safe and timely delivery of your products.

6. Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp.
  • You can track your order using the provided tracking link.

7. Delays in Delivery

While we strive to deliver orders on time, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Logistics or courier issues
  • High demand during sales or festive seasons

We appreciate your patience in such cases.

8. Incorrect Address

  • Customers are responsible for providing accurate shipping details.
  • Khushi PetCare will not be responsible for delays or losses due to incorrect or incomplete addresses.

9. Damaged or Lost Shipments

  • If your order arrives damaged, please contact us within 24 hours with photos of the product and packaging.
  • In case of lost shipments, we will coordinate with the courier partner to resolve the issue.

10. Contact Us

For any shipping-related queries, please contact us:

Khushi PetCare
#364, 2nd Main, BEML Layout, 4th Stage
Opp. Kalabairaveshwara Temple
RR Nagar, Bangalore, India

📞 Phone: 9535961590 / 9448060531
📧 Email: info@khushipetcare.com